Privacy Policy
1. Introduction
Event Decor Hire is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites:
By using our websites or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide to Us:
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Full name
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Email address
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Phone number
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Company name
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Event details (date, venue, type of event)
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Billing and payment information
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Any other information you voluntarily provide via contact forms, quote requests, bookings, or email correspondence
2.2 Automatically Collected Information
When you visit our websites, we may automatically collect:
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IP address
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Browser type and version
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Device information
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Pages visited
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Time and date of visit
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Referring website
This information helps us improve our website performance and user experience.
3. How We Use Your Information
We may use your personal information to:
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Respond to inquiries and quote requests
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Process bookings and payments
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Deliver and manage event décor hire services
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Communicate regarding your event
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Send invoices and confirmations
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Improve our website and services
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Send marketing communications (if you have opted in)
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Comply with legal and regulatory requirements
4. Legal Basis for Processing (POPIA Compliance)
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, we process personal information:
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With your consent
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When necessary to perform a contract
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To comply with legal obligations
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For legitimate business interests
5. Sharing of Information
We do not sell your personal information.
We may share your information with:
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Payment processing providers
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Event venues (where required for delivery/coordination)
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Logistics or transport providers
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IT and website service providers
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Legal or regulatory authorities (if required by law)
All third parties are required to safeguard your information.
6. Cookies & Tracking Technologies
Our websites may use cookies and similar tracking technologies to:
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Improve functionality
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Analyse traffic
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Enhance user experience
You can adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against:
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Unauthorised access
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Loss
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Misuse
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Alteration
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Disclosure
However, no internet-based system can be guaranteed 100% secure.
8. Data Retention
We retain personal information only for as long as necessary:
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To fulfil the purposes outlined in this policy
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To comply with legal, tax, or accounting requirements
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To resolve disputes and enforce agreements
9. Your Rights
Under applicable data protection laws (including POPIA), you have the right to:
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Access your personal information
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Request correction or updating of your information
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Request deletion of your information
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Withdraw consent (where processing is based on consent)
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Object to certain types of processing
To exercise these rights, please contact us using the details below.
10. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective Date.”
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Table Art SA
Email: info@eventdecorhire.co.za
Phone: 011-608-1182